Case Study
How Joey’s Jetting uses Sydney Relining when a drain job needs more than just another simple clear.
Most drainage jobs can be cleared, managed and kept moving.
But not every line should be pushed harder.
For Joey from @Joey’s Jetting, Sydney Relining usually comes in when a job has moved beyond standard clearing work. And has done so for over five years. The pipe might keep blocking. Access might be difficult. The pipework might be in a risky location, or starting to look like it could collapse.
At that point, another jet can create more problems than it solves.
“Generally, it’s when the job is difficult and can’t continue to be cleared anymore. The customer is sick of clearing it regularly, or the pipework looks like it might collapse.”
The challenge for plumbers and jetters
For plumbers and drain specialists, damaged pipework can create a tricky call.
The customer wants the issue fixed. Fair enough. But the job may need specialist relining equipment, technical planning and installation experience that sits outside normal drainage work.
There is also risk.
A difficult line can chew up time quickly. Equipment can get stuck or damaged. And when a customer has already dealt with repeat blockages, they typically want a proper answer, not another temporary clear.
That is where having the right relining partner matters.
Why Sydney Relining works as a partner
Sydney Relining gives Joey a specialist team he can bring in when the job calls for it, without having to take on relining work himself.
It saves time on difficult jobs and helps avoid the cost and frustration of working on pipework that is already failing.
It also means Joey can keep moving.
“They’re professional, get the job done right, and keep the customers happy while I can be on another job making money.”
That’s the practical value. Joey can take on, refer or support jobs that may otherwise have been outside his scope.
“Having a reliable reliner means I can refer or take on projects that I otherwise would not have been able to service.”
Protecting the customer relationship
The biggest concern with any trade referral is trust.
If a plumber brings another contractor into their customer relationship, they need to know the customer will be looked after properly. They also need to know the specialist is not there to take over their work.
For Joey, Sydney Relining solves that concern because they specialise in relining only.
They are there to fix the problem with relining. Not compete for his general plumbing work.
That matters. Especially when the customer relationship has taken years to build.
Not the cheapest. The right choice.
Joey knows there are cheaper options out there besides Sydney Relining.
But that is not really the point.
When the job is difficult, risky or important to the customer relationship, he wants quality, service and confidence that the work will be done properly.
“You might find cheaper quotes, but Sydney Relining have the best quality and service, and they will not let you down.”
We’ve had a relationship with Ranelagh for over 15 years now. At first, they asked us to reline their nine-inch boundary trap. Since that time, we have relined most of their subsoil exterior drainage. Over time, the building realised that they were actually starting to develop issues with the cast iron stack drainage. Cast iron is now defunct material, and it actually rust from the inside out.
Some of the symptoms that the residents were experiencing in relation to the dilapidated cast iron network were smells, leaks, blockages, and in the most extreme case, flooding. It would have been best if we could actually move the residents out of the building. Because that was logistically impossible, we had to break down the project into individual length reline shots. We brought on our friends from Time to Reline, which enabled us to have two inversion teams and two junction robot teams doing two shots per day and also cutting out all the junctions as necessary. We were able to reline over a kilometre of drainage, do 800 cuts, and remove one and a half tonnes of metallic silt within a six-week time period.
“We’ve had a relationship with Ranelagh for over 15 years now”
If you’re a manager of a building that was built in the ’60s and ’70s, you will have cast iron sewer drainage. Sooner or later, this will leak, break, and cause major issues for the building. Now is the time to have a look at it and see if we can provide you a solution.
Our reputation supersedes any issues that the residence or building itself might actually have. No problem is too big or small. I’m extremely proud of this project. It’s the biggest residential project of its kind in Australia and possibly the world. It’s been a great opportunity not to showcase to the industry what our skills and capabilities are, but also to other building managers and committees alike in Sydney that are experiencing the same issues with cast iron pipe work.
Frequently Asked Pipe Relining Questions
The Advantages of Pipe Relining for Efficient Pipe Repairs
Pipe relining is a modern, trenchless method for repairing damaged or leaking pipes without the need for invasive excavation. This innovative technique involves inserting a flexible, resin-coated liner into the affected pipe, which is then inflated and cured to form a new, durable pipe within the existing one. The result is a seamless and corrosion-resistant pipe that not only restores the structural integrity of your plumbing system but also improves flow efficiency. By choosing Pipe Relining, you can extend the lifespan of your pipes, prevent future damage, and minimise the risk of costly repairs down the line.
Embracing Pipe Relining as a preferred solution for pipe repairs offers several benefits, including reduced costs, minimal disruptions, and enhanced environmental sustainability. Since there’s no need for large-scale digging, Pipe Relining helps you save up to 50% in repair expenses compared to traditional methods, while also reducing the time and resources required for the job. Furthermore, the trenchless nature of Pipe Relining significantly lessens the impact on your property and the surrounding environment, preserving your garden, landscaping, and infrastructure. By opting for Pipe Relining, you’re investing in a long-lasting, efficient, and eco-friendly solution for maintaining the health of your plumbing system.
