The ‘Trust Us’ Test
Trust can be a slippery term, especially in the world of trades and services. As a customer, whether having your drains relined or schmick new concrete driveway being poured, you inevitably need to trust your chosen tradesmen to deliver. After all, you sure as hell don’t know how to reline pipes that are buried underground and the only experience you have with concrete was signing your initials on the curbside when you were in year 7 (yes, it is probably still there).
So how do you know which vendors you can and can’t trust? Is it their UTE, their footy team, or the fact they led with ‘we do jobs like this one all the time, trust us’. Unfortunately, many decisions are based on a combination of the above and a ‘feeling’ that they can do the job.
Now, we’re not saying that you’re not a great judge of character, but when you’re spending your hard-earned cash, shouldn’t you be a little more informed? Well, yes. So, here are our tips on how to test the ‘trust us’ tradies.
Educate
You don’t have to be able to do the job, but it never hurts to have a general overview of what work you need to be completed, rather than just the end result you’re looking to achieve. You can do this by searching industry blogs, videos and chatting to your friends; invariably someone you know will have similar work done.
Question
Once you have a base level of knowledge, you can ask questions more confidently. Any good tradesman or service provider will welcome questions, whether technical or otherwise. So ask away, the good ones will be happy to chat and the devil is in the details.
Documentation
Don’t settle for a handshake quote and a vague description of what you’re paying for. You shouldn’t authorize any work to be completed without a written quote that outlines the scope of work to be completed and the associated cost. If anything is unclear, go back to step two and repeat.
The vast majority of tradesmen & women are good, honest service providers. But the small percentage that isn’t can really be a blight on our industry. So take note of the above and look after your $’s.
Pipe Relining
How does pipe relining work?
Think of relining as feeding an inner tube into the current pipe, then hardening and sealing that tube until it’s stronger than any clay, terracotta, or plastic pipe.
Rather than excavating and replacing the damaged pipe, causing mess and disruption to your property (and your bank balance) – we reline from the surface.
Using the best available Watermark accredited tech and using ultra-strong, impenetrable EPOXY resin, we cause a minimal fuss, often maintaining services and completing most projects within a single day.
The process
- Investigate – Using CC.TV technology, we investigate the problems and provide you with an itemised quote for the work that needs to be done, taking the time to explain where the budget is being spent and why arming you with the information you need.
- Prepare – We take time to prepare above and below ground to ensure we cause minimal disturbance by establishing safe work zones and diverting any plumbing systems where possible, avoiding service disruptions.
- Reline – Only then do we cure and install our impenetrable EPOXY resin using state-of-the-art relining techniques that allow us to accurately pinpoint the damaged section of the pipe, drain or sewer and navigate any bends or junctions.
We create and install a guaranteed 50-year solution with our superior relining products & materials coming with a life expectancy of 50 years and up.
Sydney Relining Case Studies
Dive Deeper Into Our Client Work
Pipe Relining and repairing multiple faults in one comprehensive residential project
The cost-effective solution avoided disruption, removing long-standing faults and preventing future issues
We’ve had a relationship with Ranelagh for over 15 years now. At first, they asked us to reline their nine-inch boundary trap. Since that time, we have relined most of their subsoil exterior drainage. Over time, the building realised that they were actually starting to develop issues with the cast iron stack drainage. Cast iron is now defunct material, and it actually rust from the inside out.
Some of the symptoms that the residents were experiencing in relation to the dilapidated cast iron network were smells, leaks, blockages, and in the most extreme case, flooding. It would have been best if we could actually move the residents out of the building. Because that was logistically impossible, we had to break down the project into individual length reline shots. We brought on our friends from Time to Reline, which enabled us to have two inversion teams and two junction robot teams doing two shots per day and also cutting out all the junctions as necessary. We were able to reline over a kilometre of drainage, do 800 cuts, and remove one and a half tonnes of metallic silt within a six-week time period.
“We’ve had a relationship with Ranelagh for over 15 years now”
If you’re a manager of a building that was built in the ’60s and ’70s, you will have cast iron sewer drainage. Sooner or later, this will leak, break, and cause major issues for the building. Now is the time to have a look at it and see if we can provide you a solution.
Our reputation supersedes any issues that the residence or building itself might actually have. No problem is too big or small. I’m extremely proud of this project. It’s the biggest residential project of its kind in Australia and possibly the world. It’s been a great opportunity not to showcase to the industry what our skills and capabilities are, but also to other building managers and committees alike in Sydney that are experiencing the same issues with cast iron pipe work.
Frequently Asked Pipe Relining Questions
The Advantages of Pipe Relining for Efficient Pipe Repairs
Pipe relining is a modern, trenchless method for repairing damaged or leaking pipes without the need for invasive excavation. This innovative technique involves inserting a flexible, resin-coated liner into the affected pipe, which is then inflated and cured to form a new, durable pipe within the existing one. The result is a seamless and corrosion-resistant pipe that not only restores the structural integrity of your plumbing system but also improves flow efficiency. By choosing Pipe Relining, you can extend the lifespan of your pipes, prevent future damage, and minimise the risk of costly repairs down the line.
Embracing Pipe Relining as a preferred solution for pipe repairs offers several benefits, including reduced costs, minimal disruptions, and enhanced environmental sustainability. Since there’s no need for large-scale digging, Pipe Relining helps you save up to 50% in repair expenses compared to traditional methods, while also reducing the time and resources required for the job. Furthermore, the trenchless nature of Pipe Relining significantly lessens the impact on your property and the surrounding environment, preserving your garden, landscaping, and infrastructure. By opting for Pipe Relining, you’re investing in a long-lasting, efficient, and eco-friendly solution for maintaining the health of your plumbing system.


